Overview
Monday.com is a cloud-based work operating system designed to enhance team collaboration, streamline workflows, and improve project management. Developed by Monday.com Ltd., the platform provides a centralized hub for planning, organizing, and tracking projects across various industries. It is known for its flexibility and ease of customization, allowing users to tailor the platform to their specific needs[1][5].
Key Features
- Project Management: Offers tools for planning, task assignment, deadline setting, and progress tracking[1].
- Automations: Provides automation recipes to streamline repetitive tasks without coding[3].
- Visual Dashboards: Customizable dashboards with charts and widgets for data visualization[3][6].
- Workdocs: Integrated document creation and management with real-time project data embedding[3].
- Multiple Views: Supports various task views including Kanban, Gantt, Calendar, and more[3][7].
Use Cases
- Project Management: Ideal for detailed project planning and execution across industries[1].
- Marketing and Creative Teams: Facilitates campaign management and content strategy planning[5].
- Customer Support: Centralizes support ticketing for efficient resolution[1].
- Nonprofits and Education: Supports project management needs in nonprofit and educational settings[1].
Integration
Monday.com integrates with numerous third-party applications such as Slack, Google Workspace, Microsoft Teams, and more. It offers an API for custom integrations, enhancing its adaptability to different business environments[5][6].
Pricing
- Free Plan: Available for up to two users with limited features.
- Basic Plan: Starts at $9 per user per month (billed annually), offering more features than the free plan.
- Standard Plan: Priced at $12 per user per month (billed annually), includes additional views like Gantt charts.
- Pro Plan: Costs $19 per user per month (billed annually), with advanced features like time tracking.
- Enterprise Plan: Custom pricing with premium features and support[7].
User Interface (UI/UX)
Monday.com is praised for its intuitive and visually appealing interface that simplifies navigation and task management. The platform's design emphasizes ease of use with customizable themes and layouts[4][6].
Performance
The platform is known for its reliable performance, offering smooth transitions and responsive interfaces. However, some users have noted limitations in mobile app functionality compared to the desktop version[2][6].
Security
Monday.com complies with industry standards such as GDPR. It offers robust security features including data encryption, permissions management, and activity logs to ensure data protection[5][6].
Scalability
The platform scales well with growing businesses, supporting large volumes of data and users. However, some features are limited in lower-tier plans, which may affect scalability for smaller teams[4][6].
Support
Monday.com provides 24/7 customer support across all plans, with additional resources like a knowledge base, community forum, and live webinars. Enterprise users receive dedicated customer success managers[7].
Competitors
Key competitors include Asana, Wrike, and ClickUp. Monday.com differentiates itself through its extensive customization options and user-friendly interface[6][7].
Limitations
Some users find the pricing model confusing due to the per-seat cost structure. Additionally, certain advanced features are restricted to higher-tier plans, which may limit functionality for smaller teams or budgets[2][7].
Future Outlook
Monday.com continues to expand its feature set and improve its platform capabilities. The introduction of new backend architectures like MondayDB aims to address performance issues and enhance scalability for enterprise clients[2].
Citations: [1] https://www.findmycrm.com/blog/what-is-monday [2] https://www.reddit.com/r/mondaydotcom/comments/111ar8v/mondaycom_review_my_honest_thoughts_after_using/ [3] https://zapier.com/blog/monday-com-features/ [4] https://tech.co/project-management-software/monday-review [5] https://techreport.com/business-software/monday-com-review/ [6] https://www.cloudwards.net/monday-com-review/ [7] https://www.techrepublic.com/article/monday-review/
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Trusted by 225,000+ customers, from startups to enterprises
A Leader for the third year in a row!
monday.com recognized as a Leader in the 2024 Magic Quadrant™ for Adaptive Project Management and Reporting
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Flexible to the extreme
Customizing the platform to your specific needs is as simple as drag-and-drop — for everything from adding rich column types to complex workflows.
An integrated home for your work
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Products tailored for every need
Get started fast with customizable products built to manage your specialized use cases, from sales processes to sprint management, and more.
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Get teams on the same page with a platform they’ll love so you can easily gain real-time, accurate visibility of your organization's OKRs and metrics.
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“In a business that’s 80% quick turnaround and 20% forecasting, monday.com has allowed us to maximize our efforts with lanes of visibility into short forecasting windows that help drive and stimulate opportunistic sales.”
Jacob ThomasSenior VP of Global Sourcing & Supply Chain
monday.com named a Leader in the 2023 Gartner® Magic Quadrant™ for Collaborative Work Management
Forrester Total Economic Impact™ research: Motorola sees 346% ROI with monday.com
